Privacy Policy

1. Introduction

1.1 This Privacy Policy explains how we handle your personal information when you interact with our website, mobile applications, and other associated services ("Channels").

1.2 By using our Channels, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 We may collect the following types of personal data:

• Contact Information: Including your name, email address, and phone number.
• Account Details: Such as your username, password, and transactional history.
• Payment Information: Including credit/debit card details or other payment methods.
• Device and Usage Data: Such as IP address, browser type, and interaction with our Channels.

3. How We Use Your Information

3.1 The information we collect may be used for the following purposes:

• Account Management: To create and maintain your account and facilitate transactions.
• Customer Support: To respond to your inquiries and resolve issues.
• Service Improvement: To analyze usage patterns and improve our offerings.
• Legal Compliance: To fulfill legal obligations and cooperate with regulatory authorities.

4. Sharing of Information

4.1 We may share your personal information with the following entities:

• Service Providers: Third-party vendors assisting with payment processing, identity verification, and other operational tasks.
• Regulatory Authorities: When required by law or to comply with legal proceedings.
• Business Partners: With your consent, for promotional or marketing purposes.

5. Data Security

5.1 We implement robust security measures to protect your personal data from unauthorized access, disclosure, or misuse.

5.2 While we strive to safeguard your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Retention of Data

6.1 We retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights

7.1 Depending on your jurisdiction, you may have the following rights:

• Access: Request access to the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data, subject to legal requirements.
• Objection: Object to the processing of your data for specific purposes.

8. Cookies and Tracking Technologies

8.1 We use cookies and similar technologies to enhance your experience, analyze traffic, and deliver targeted advertisements.

8.2 You can manage your cookie preferences through your browser settings.

9. Updates to This Policy

9.1 We reserve the right to update this Privacy Policy at any time. Changes will be posted on our Channels, and the "Last Updated" date will be revised accordingly.

Last Updated: 18 October 2025